FAQ (Frequently asked Questions)

What are the server addresses to login:

DNS & whois


Explido Support System

Confixx Webmailer


Attention all passwords are CaseSensiTIVE!


Where can I find more help?

Most Topics are addressed in the Support forum, you are free to post there any questions you have. Please register and log-in to use the forum.


Other Support options

We offer different levels of support for our programs like: Our packaged, custom, and most common programs. Support is very much of a cost factor so we've tried to be competitive. While some Companies effectively charge you for the courtesy of even speaking to them we have a little compassion. You get a free quote from us including some free counseling as long as it is contract or offer related. Paying for services that are more involved and consistantly helps you seems a better value now doesn't it?

In most cases we can help you with our remote Support / remote Hands on Service. In-house service calls are cost intensive from the get go... gas, time etc... it just makes sense if we don't incure those upfront costs in the first place a lower service charge is passed on to you.

Support for our Software Products

The choice is simple:

Other support related Prices

normal support ( Mon-Fri; 9am-5pm EST) $60/h
extended support (Mon-Sat; 7am-10pm EST) $80/h
developer support $100/h
basic consulting $60/h
senior consulting $100/h
detailed business and problem analysis and writing of specifications therefor $50/h
programming dependent on required experience $30/h-$100/h

Billing is in 15 min. increments for a minimum of 30 min. per billing period (month).

For details and availability please mail us.

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(c) 2001-2004 Explido Software USA Inc. NEW Phone number 1 (863) 248 1195 or 1 (800) 348 5129
Explido Software USA Inc. is a small private owned IT Service company in central Florida. From our location in Lakeland, Polk County we service the whole Tampa and Orlando area. Our main areas of business are IT Counseling, Software Development, Linux Server Systems and Web Marketing.
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